What Have I been doing?

 
 

EXECUTIVE SUMMARY

I am a program manager with an extensive track record of driving growth and financial results by leading and developing high-performing cross-functional teams that deliver breakthrough new products and communication campaigns and partner collaboratively with external partners.

My focus is on leading teams with expertise in building/optimizing organizational processes, measurement systems, and infrastructure to maximize business results across various bike rack, ski rack and cargo box markets.

I have been successful in operating on a global scale under tight budgets and time constraints to deliver brand consistency and cutting edge designs over multiple projects.

 

Professional Focus

• Product Development        • Strategic Planning           • New Business Development

• Marketing Strategies          • Business Modeling          • Quality Assessment

• Cost/Benefit Analysis         • Programs Management • Account Management

• Team Leadership                • Process Improvement     • Key Performance Indicators

• Vendor Management         • Sales Initiatives                • Stakeholder Engagement

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Professional Experience

 

Illinois Lock Company

Key Account Manager - Sport Racks & Vehicle Accessories: Chicago, Illinois

May. 2018 - Present (1 year 6 months)

  • Develop ILC's position as the leading hardware developer for sport rack manufacturers, with strong focus on building brand value through user experience and robust design/

  • Create product roadmap plans, release iterations and launch strategies in support of the overall product strategy by collaboratively working with ILC's R&D engineers to develop retail products for the Outdoor Industry.

  • Build and maintain relationships with key corporate decision-makers, establish large-volume, high-profile accounts with excellent levels of retention and loyalty.

  • Utilize Key Performance Indicators (KPIs) for continuous real-time project deliverable tracking, process improvement, and taking proactive solutions to mitigate project risks.

  • Won Most Impact Solution Seminars Award 2018.

Project Manager: Shenzhen, Guangdong, China

Jul. 2019 - Sept. 2019 (2 months)

  • Developed and managed the project plan, including project scope, development/delivery schedule, resource requirements, integration efforts and budgets ensuring successful product implementation.

  • Proactively engaged and maintained strong working relationships with vendors, which enhanced communication, eliminated redundancy and improved efficiency.

  • Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.

  • Developed test methodology for internal QC team and implemented In process QC checks; standardized work instructions for quality inspection and assembly processing.

Product Manager; Marketing Manager: Chicago, Illinois

May. 2017 - May. 2018 (1 year)

  • Gathered analysis of product specifications and enhancements, customer feedback, and market testing for the development of next generation product.

  • Defined project scope, goals, and deliverables to ensure consistency with company strategy and commitments.

  • Developed a cohesive narrative of organizational goals, target markets, and commercial strategy.

  • Led rebranding efforts to modernize, define and simplify organizational image.

Metalex

Market Intelligence Analyst: Libertyville, Illinois

May. 2015 - May. 2017 (2 years)

  • Worked with engineering to identify underserved markets within the scope of our current and potential manufacturing capabilities.

  • Researched and monitored the economic drivers that impact customers and their markets.

  • Member of interdepartmental team devoted to the development, collection and analysis of key metrics.

  • Assisted VP of Sales in the analysis of historical data and projection of future sales.

  • Directed all marketing activities and acted as the primary point of contact for contract marketing firm.

Natural Dairy Products Corporation

Director of Food Safety: Newark, Delaware

Nov. 2014 - May. 2015 (6 months)

  • Ensured execution of strategic and tactical objectives related to food safety, quality, regulatory and internal compliance, auditing, consumer complaints and microbiological testing.

  • As program coordinator of Food Science Intern Program, served as direct supervisor of undergraduate interns from the University of Delaware Food.

  • Developed and implemented quality assurance data compilation and analysis system using MS Excel and R to analyze trends in historical micro-level results on various food safety and quality metrics.

  • Built capability for continuous improvement through the development of Quality tools, training and resources. Fostered adoption of continuous improvement tools and methods.

Logistics Analyst: Newark, Delaware

Sept. 2013 - Nov. 2014 (1 year 2 months)

  • Developed inventory management system via MS Excel to minimize inventory, maintain FIFO (first in first out inventory), and open up liquid capital.

  • Conducted financial analysis of potential projects in collaboration with company executives.

  • Improved efficiency in production and distribution chain alongside contractors.

  • Served as Member of team working towards sustainable growth of the company and identification of niche markets.

Organic Farm Management Intern: Avondale, Pennsylvania

May. 2013 - Aug. 2013 (3 months)

  • Adapted plans and practices to suit weather patterns and plant demands.

  • Ensured timing, resources, and sequencing of work efforts are aligned to produce the desired outcomes.

  • Developed and cultivated relationships important to the success of project plans.

  • Prioritized and scheduled field and equipment maintenance; collected crop samples for moisture testing.

The Men's Wearhouse, Inc.

Sales Associate: Washington, District Of Columbia

Sept. 2012 - Apr. 2013 (7 months)

  • Achieved company goal of 100% customer satisfaction through courteous attention to detail and problem solving on a one-to-one basis.

  • Suggested selections that met customer's needs and emphasized selling points of article, such as, quality and utility.

  • Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.

  • Increased company sales to compete among regional leaders as part of the sales team.