What Have I been doing?
EXECUTIVE SUMMARY
I am a program manager with an extensive track record of driving growth and financial results by leading and developing high-performing cross-functional teams that deliver breakthrough new products and communication campaigns and partner collaboratively with external partners.
My focus is on leading teams with expertise in building/optimizing organizational processes, measurement systems, and infrastructure to maximize business results across various bike rack, ski rack and cargo box markets.
I have been successful in operating on a global scale under tight budgets and time constraints to deliver brand consistency and cutting edge designs over multiple projects.
Professional Focus
• Product Development • Strategic Planning • New Business Development
• Marketing Strategies • Business Modeling • Quality Assessment
• Cost/Benefit Analysis • Programs Management • Account Management
• Team Leadership • Process Improvement • Key Performance Indicators
• Vendor Management • Sales Initiatives • Stakeholder Engagement
Professional Experience
Illinois Lock Company
Key Account Manager - Sport Racks & Vehicle Accessories: Chicago, Illinois
May. 2018 - Present (1 year 6 months)
Develop ILC's position as the leading hardware developer for sport rack manufacturers, with strong focus on building brand value through user experience and robust design/
Create product roadmap plans, release iterations and launch strategies in support of the overall product strategy by collaboratively working with ILC's R&D engineers to develop retail products for the Outdoor Industry.
Build and maintain relationships with key corporate decision-makers, establish large-volume, high-profile accounts with excellent levels of retention and loyalty.
Utilize Key Performance Indicators (KPIs) for continuous real-time project deliverable tracking, process improvement, and taking proactive solutions to mitigate project risks.
Won Most Impact Solution Seminars Award 2018.
Project Manager: Shenzhen, Guangdong, China
Jul. 2019 - Sept. 2019 (2 months)
Developed and managed the project plan, including project scope, development/delivery schedule, resource requirements, integration efforts and budgets ensuring successful product implementation.
Proactively engaged and maintained strong working relationships with vendors, which enhanced communication, eliminated redundancy and improved efficiency.
Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.
Developed test methodology for internal QC team and implemented In process QC checks; standardized work instructions for quality inspection and assembly processing.
Product Manager; Marketing Manager: Chicago, Illinois
May. 2017 - May. 2018 (1 year)
Gathered analysis of product specifications and enhancements, customer feedback, and market testing for the development of next generation product.
Defined project scope, goals, and deliverables to ensure consistency with company strategy and commitments.
Developed a cohesive narrative of organizational goals, target markets, and commercial strategy.
Led rebranding efforts to modernize, define and simplify organizational image.
Metalex
Market Intelligence Analyst: Libertyville, Illinois
May. 2015 - May. 2017 (2 years)
Worked with engineering to identify underserved markets within the scope of our current and potential manufacturing capabilities.
Researched and monitored the economic drivers that impact customers and their markets.
Member of interdepartmental team devoted to the development, collection and analysis of key metrics.
Assisted VP of Sales in the analysis of historical data and projection of future sales.
Directed all marketing activities and acted as the primary point of contact for contract marketing firm.
Natural Dairy Products Corporation
Director of Food Safety: Newark, Delaware
Nov. 2014 - May. 2015 (6 months)
Ensured execution of strategic and tactical objectives related to food safety, quality, regulatory and internal compliance, auditing, consumer complaints and microbiological testing.
As program coordinator of Food Science Intern Program, served as direct supervisor of undergraduate interns from the University of Delaware Food.
Developed and implemented quality assurance data compilation and analysis system using MS Excel and R to analyze trends in historical micro-level results on various food safety and quality metrics.
Built capability for continuous improvement through the development of Quality tools, training and resources. Fostered adoption of continuous improvement tools and methods.
Logistics Analyst: Newark, Delaware
Sept. 2013 - Nov. 2014 (1 year 2 months)
Developed inventory management system via MS Excel to minimize inventory, maintain FIFO (first in first out inventory), and open up liquid capital.
Conducted financial analysis of potential projects in collaboration with company executives.
Improved efficiency in production and distribution chain alongside contractors.
Served as Member of team working towards sustainable growth of the company and identification of niche markets.
Organic Farm Management Intern: Avondale, Pennsylvania
May. 2013 - Aug. 2013 (3 months)
Adapted plans and practices to suit weather patterns and plant demands.
Ensured timing, resources, and sequencing of work efforts are aligned to produce the desired outcomes.
Developed and cultivated relationships important to the success of project plans.
Prioritized and scheduled field and equipment maintenance; collected crop samples for moisture testing.
The Men's Wearhouse, Inc.
Sales Associate: Washington, District Of Columbia
Sept. 2012 - Apr. 2013 (7 months)
Achieved company goal of 100% customer satisfaction through courteous attention to detail and problem solving on a one-to-one basis.
Suggested selections that met customer's needs and emphasized selling points of article, such as, quality and utility.
Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
Increased company sales to compete among regional leaders as part of the sales team.